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Experts in marketing. Experts in healthcare. Experts in Epic. Experts in joy.

We know what moves the needle, what keeps you compliant, and what actually makes patients feel cared for.

Insight-Led. Action-Driven. Outcome-Focused. With a Healthy Dose of Joy!

We approach our work with the goal of being a seamless extension of your internal team—human-first, tech-enabled, and built for speed, clarity, and impact. Our collaborative approach is designed to support the complexity of your business across multiple audiences, stakeholders, and strategic goals. And we foster an environment where we purposely bring joy to our day-to-day interactions.

Data Forward Graph

Be Data-Forward

Our roots are in analytics and performance marketing. Every project is data-driven and designed for measurement, including the ROI data we surface straight from platforms like Epic.

see around the corner

See Around the Corner

With deep industry expertise spanning patients, providers, payors, and pharma, we anticipate trends and help you navigate what’s ahead—from shifting privacy laws to the rise of AI-driven search.

focus on you

Focus on You

Every healthcare organization is unique, and we tailor our approach to your audience, your challenges, and your goals—grounded in proven strategies, not just what’s been done before.

patient at the center

Put Patients at the Center

Whether B2B or B2C, the patient is always at the core. In a world full of automated, AI-generated messaging, we know what human content actually connects with patients, and we build every campaign around it.

connect the dots

Connect the Dots

Healthcare marketing is cross-disciplinary, and so are we. Our team bridges the gaps between strategy and execution, analytics and creative, paid and organic efforts, human craft and AI-powered scale (and yes, Epic and everything else) ensuring a cohesive approach that brings clarity and joy to complex challenges.

Add Joy

Add a Dose of Joy

Healthcare marketing is hard work, and it can be stressful. We aim to add JOY to our client interactions because making an impact can also be fun.

Let’s Talk

Our Areas of Expertise

Our full-service capabilities scale upstream and downstream, helping you find, engage, and acquire more patients and customers—with industry-leading Epic expertise, integrated solutions, and measurable results.

Everything we do starts here. Whether you partner with us for content, creative, paid media, or the full engagement, we root it in strategy first. Knowing exactly who you’re trying to reach isn’t step one of some services—it’s step one of all of them. Our Marketing & Audience Strategy and Brand Identity & Positioning teams pinpoint the right audience and shape the messaging and ownable brand positioning that everything else is built on.

We love making content people actually want to engage with—our Creative Concepting & Development team crafts credible, emotive work that earns the right to be found and scales beautifully across mediums and platforms. Our cutting-edge Website Design and Development team builds the home where that content lives for patients to find.

Being helpful only counts if people can find you, and our Content Strategy, SEO, & GEO/AIO experts help you get discovered by humans and AI alike. This is your brand’s gateway to real authority and credibility.

This is where it gets exciting. Our Paid Media & Campaign Management team finds, educates, and engages patients through compliant campaigns across traditional and digital, owning the outcome and optimizing along the way.

Our Epic-certified team helps you put Epic’s tools to work for patient engagement and acquisition, with strategies built for Cheers and Hello World. From there, our Analytics & Insights team leverages our proprietary tool Epic UTM Connect™ and our real-time dashboards to show real ROI, proving the actual appointments and revenue your campaigns drive.

No matter which path you take with us, this is where it lands: real, provable ROI data. Stop reporting on channels and start celebrating growth—our Analytics & Insights team builds custom compliant dashboards integrating marketing data, appointment data, and service line revenue, so you can see progress as it happens and capitalize on what’s working in real time. We don’t just measure the results, we own them. And of course, it all comes through a Privacy & Compliance lens—we are experts in HIPAA, FTC, and state privacy laws.

See How We Help

Circular diagram showing Identify and Prioritize with Strategy, Create and Scale with Content, Activate with SEO/AEO, Amplify with Paid, and Grow with Epic surrounding Patient Acquisition, with Prove ROI with Integrated Reporting beneath.

Identify and Prioritize with Strategy

The foundation every other service is built on

Everything we do starts here. Whether you come to us for content, creative, paid media, or the full engagement, we root it in strategy first—knowing exactly who you’re trying to reach is step one of everything we do. We call this approach Hedyology™: our philosophy for finding what drives your audience and building real, measurable connections with your brand. Our Marketing & Audience Strategy and Brand Identity & Positioning teams pinpoint that audience and shape the messaging and positioning everything else builds on.

  • Audience & Market Research: Competitive audits and audience research that identify your opportunities and what actually moves your audience
  • Brand Positioning & Messaging: Finding the truth of what makes your brand authentic and relevant, and building the messaging framework everything else scales from
  • Persona & Journey Mapping: Defining your audience through research, personas, and the real journey they take toward care

Create & Scale Content

Content people want to engage with, and a home built for it to live

We love making content people actually want to engage with. Our Creative Concepting & Development team crafts credible, emotive work that earns the right to be found and scales beautifully across mediums and platforms, while our Website Design and Development team builds the home where that content lives for patients to find—accessible, HIPAA-compliant, and built to make a great first impression.

  • Performance Creative: Strategy-grounded, emotionally resonant creative built to move people and the numbers, across every channel it touches
  • Website Design & Development: Mobile-first, accessible websites that give your content a home built to earn trust and drive appointments
  • Human-Led, AI-Scaled Production: Every idea starts with a person. Always. Then AI helps us scale it fast, testing and personalizing across dozens of variations

Activate with SEO/AEO

Get found by humans and AI alike

Being helpful only counts if people can find you. That’s the whole game. Our Content Strategy, SEO, & GEO/AIO experts help you get discovered across traditional search and generative AI platforms alike, building the credibility and authority that turns visibility into hard-earned trust.

  • Technical & On-Page SEO: Search-friendly architecture and optimization that helps you rank before your competitors even show up
  • GEO/AIO Optimization: Content built to earn citations and mentions from ChatGPT, Claude, and other AI platforms your audience is turning to
  • Local Search Optimization: Proximity-based optimization that gets you found by the patients searching closest to home

Amplify with Paid Media

Media that’s accountable to your goals, and your budget

This is where it gets exciting. Our Paid Media & Campaign Management team finds, educates, and engages patients through compliant campaigns across traditional and digital channels, owning the outcome and optimizing along the way, so every dollar earns its keep.

  • Digital & Social Advertising: Precision-targeted campaigns across search, social, and programmatic, built around real audience insight
  • Traditional & Omnichannel Media: TV, streaming, radio, and out-of-home, planned and bought alongside your digital campaigns for one cohesive strategy
  • Real-Time Optimization: Budget pacing, creative testing, and performance adjustments that start at launch and never let up

Grow with Epic

Industry-leading Epic expertise, from certification to execution

Our Epic-Certified team—the first, and only, marketing agency to earn this certification—puts Epic’s native tools to work for patient engagement and acquisition, with strategies built for tools like Cheers and Hello World. From there, our Analytics & Insights team uses our proprietary Epic UTM Connect™ and real-time dashboards to show true ROI, proving the actual appointments and revenue your campaigns drive.

  • Epic Marketing Tools: Certified expertise in Epic’s native marketing capabilities, including Cheers and Hello World
  • Epic UTM Connect™: Our proprietary tool that tracks campaign data directly into a patient’s Epic record, connecting spend to real appointments and revenue
  • Patient Re-Engagement: Using Epic’s tools to reach patients already in your system and turn them into repeat, loyal, engaged visits

Prove ROI with Integrated Reporting

Real, provable ROI—tracked the whole way through, not just totaled at the end

No matter which path you take with us, this is always where it lands: real, provable ROI data. Our Analytics & Insights team builds custom, compliant dashboards that integrate marketing data, appointment data, and service line revenue, so you see progress as it happens and can act on what’s working in real time. We don’t just measure the results, we own them—all through a Privacy & Compliance lens, backed by our expertise in HIPAA, FTC, and state privacy law.

  • Integrated Dashboards & Reporting: One live view connecting marketing spend, appointments, and revenue across every channel
  • Privacy & Compliance Oversight: Every report, every data point, built on a foundation of HIPAA, FTC, and state privacy compliance
  • First-Party Data Strategy: Aligning and future-proofing your data before third-party tracking disappears for good

What Our Clients Say

Hedy & Hopp has been an incredible partner for our business. Their team is highly skilled, creative, and dedicated to helping us achieve our marketing goals. From designing engaging campaigns to optimizing our online presence, Hedy & Hopp has consistently delivered exceptional results. We highly recommend Hedy & Hopp to any company looking to elevate their digital marketing efforts. Thank you, Hedy & Hopp, for your outstanding work and commitment to our success!

Natalia Mote, Americare Respiratory & Diabetes Services

Let’s Build a Smarter Healthcare Marketing Strategy

Ready to Elevate Your Marketing? Let’s Talk.

No matter your marketing challenge, Hedy & Hopp is here to help you drive patient growth, improve engagement, and optimize your marketing performance.

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